News & Issues
BE ALERT FOR PERSONS POSING AS ARIZONA WATER COMPANY EMPLOYEES. Arizona Water Company will not call customers to request bank account or credit card information. Please do not give personal information to any unknown caller. All Arizona Water Company employees wear uniforms with the Arizona Water Company label clearly visible and drive vehicles with the Arizona Water Company logo displayed. Employees also carry Arizona Water Company ID badges with the employee photo and title. Arizona Water Company employees will never ask to enter the home to test the water and only enter the home to perform a water audit at the request of the customer.
On July 30, 2014, the Arizona Corporation Commission issued Decision No. 74602 which authorized the implementation of step one of an Arsenic Cost Recovery surcharge for the San Manuel system reflecting the cost of required water treatment facilities to meet federally mandated arsenic standards. Please click here for more information.On July 30, 2014, the Arizona Corporation Commission issued Decision No. 74590 which authorized the implementation of a System Improvement Benefits surcharge for the Cochise system (including Bisbee and Sierra Vista) to recover a portion of the cost of replacing aging water distribution system infrastructure. Please click here for more information.
On September 23, 2013 the Arizona Corporation Commission issued Decision No. 74081 which authorized new rates for the following systems: Navajo (including Lakeside and Overgaard), and Verde Valley (including Sedona, Pinewood and Rimrock) Please click on your service area for more information.
On February 20, 2013 the Arizona Corporation Commission issued Decision No. 73736 which authorized new rates for the following systems: Superstition, Bisbee, Sierra Vista, San Manuel, Oracle, SaddleBrooke Ranch, and Winkelman. Please click on your service area for more information.
The Articles of Incorporation of Arizona Water Company
were filed with the Arizona Corporation Commission, on December 15, 1954.
On March 23, 1955, the Commission approved the Company's application
to acquire the water properties and related franchises and rights
of Arizona Public Service Company.
The Company exists as an Arizona corporation,
specifically a public utility, as defined by the Arizona Revised Statutes,
furnishing domestic, commercial, and industrial water service
to customers, in several communities throughout the State of Arizona under the
Terms and Conditions for the Provision of Water Service
approved by the Commission.
The Company's executive, accounting, and engineering personnel are at the Phoenix Office. This office provides centralized management, planning, control and services for each of the Company's 18 systems. The communities served by Arizona Water Company, the addresses and telephone numbers for the Company's 11 local offices, and the General Service Water Rates and other related Tariff Schedules, etc. for these areas are: