When I leave my home for several months, can I request water service be turned off? You may request your local Arizona Water Company office to turn off your water service under one of two types of service disconnections: Final Bill: Water service is disconnected and a final bill is rendered to you. If you re-establish service within 12 months, you must pay the back minimums or eight times the minimum (whichever is less) as a re-establishment fee. Courtesy Off: Water service is disconnected until Arizona Water Company is requested by you to turn your service back on. Minimum bills continue to be rendered and are due and payable on a monthly basis. A Courtesy Off is primarily used when a dwelling is to be vacant for a period of time. Is there a charge for courtesy turn-on or turn-off service? Arizona Water Company offers courtesy turn-on and turn-off service at no charge, provided the turn-on or turn-off is to be made during regular working hours, Monday through Friday, from 8:00 A.M. to 5:00 P.M. Whenever possible, three-days advance notice should be provided. If the turn-on or turn-off is to be made after regular working hours, there is a $35 after-hours charge.