Arizona Water Company Lobbies are Open

For Your Health and the Health of Our Staff Please:

  • Follow the limit of the maximum number of customers in our lobby at one time
  • Continue to wear a mask covering your nose and mouth when entering our lobby
  • Continue to allow at least 6 feet between you and other customers in our lobby

Be prepared with water and/or an umbrella to help stay cool, as you may be required to wait outside our lobby due to the limited number of customers allowed inside at any one time.

Arizona Water Company encourages customers to continue to use our payment drop box, online payments via Paymentus, enrolling in our sure pay program, and contacting customer service representatives by phone.

Utilities Payment Assistance Resources:

Utilities Assistance Now Available Statewide!

The Arizona Department of Economic Security is now administering utilities assistance to Arizona renters across the state.

If you are a renter and have been impacted by COVID-19, you may be eligible for past-due and future utilities assistance. To learn more about the program and how to apply, please visit

***DES also offers rental assistance to 12 Arizona counties. Renters in Maricopa, Pima, and Yuma may be eligible for similar rental assistance programs through their counties and cities. For more information, please visit***

¡Asistencia para servicios públicos ahora disponible en todo el estado!

El Departamento de Seguridad Económica (DES por sus siglas en inglés) de Arizona ahora está administrando asistencia con los servicios públicos a los inquilinos de Arizona en todo el estado.

Si usted es un inquilino y ha sido afectado por COVID-19, puede ser elegible para asistencia con servicios públicos vencidos y futuros. Para obtener más información sobre el programa y cómo solicitarlo, visite

***DES también ofrece asistencia de alquiler a 12 condados de Arizona. Los inquilinos en Maricopa, Pima y Yuma pueden ser elegibles para programas de asistencia de alquiler similares a través de sus condados y ciudades. Para mayor información por favor visite***

Arizona Water Company also has Discount Programs in place for people in need of utility payment assistance. Utility Bill Discount Program Page