Starting in the third week of March, Arizona Water Company will begin improving water infrastructure near the intersection of Florence Street and Ash Avenue. Customers along Ash Avenue from Green Avenue to west of Florence Street will soon be served with larger, newer water mains and have new water meters installed at the front of their houses. A customer service line will also be placed to connect to the existing meter area. Replacing this water main mitigates the need for future repairs and reduces water loss. Additionally, this project helps to set the stage for the City of Casa Grande to begin roadway improvements along Florence Street starting in the 3rd quarter of 2026.
These improvements and the installation will be made at no out-of-pocket cost to customers. Arizona Water Company and its contractor, Ellison-Mills, require an access agreement to be able to install the new customer service line. Over the next few weeks, we will be leaving information on your door handle, as well as on our website www.azwater.com, regarding this project and a copy of the access agreement.
You can also download a copy of the access agreement provided with this email and then email it directly to our Casa Grande office to [email protected]. You can also drop the completed access agreement off at our office at 318 N. Marshall Street, Casa Grande, AZ 85122. If you have questions regarding the project, please call us at (520) 836-8785.
Stay informed with AWC Alerts
Get alerts from Arizona Water Company, whether it is notice of a water leak, a scheduled repair, or any other event that might affect your water service.
Sign in to your Arizona Water Company online account to make sure your contact information is up to date. If you do not have an online account, current Arizona Water Company customers can create an online account by providing their account number and service address.
Adding your mobile number and email to your account automatically enrolls you in AWC Alerts.
Creating an online account and enrolling in AWC Alerts does not require you to pay your bill online.
To create an online account, click sign up below.
Current Arizona Water Company Customers
with a text-enabled mobile number or email are automatically enrolled to receive alerts and notifications via text or email.
What is AWC Alerts?
AWC Alerts is a new way for our customers to receive important information directly from Arizona Water Company, whether it is notice of a water leak, a scheduled repair, or any other event that might affect your water service.
How do I stay connected with AWC Alerts?
Current Arizona Water Company customers can stay connected with AWC Alerts by ensuring that their contact information is up to date. Customers can update their contact information in their Arizona Water Company online account or by talking to their local customer service representatives
How will I receive an alert?
Current Arizona Water Company customers with a text-enabled mobile number or email on file are automatically enrolled in AWC Alerts to receive alerts via text or email.
Will I receive alerts when my water service is restored?
Yes. After Arizona Water Company informs you of a possible water outage in your area, we will also notify you through AWC Alerts when the water service is restored.
What should I do when I receive an AWC Alert?
If you receive an alert from Arizona Water Company, follow the instructions provided.
What if I have a question about an alert?
If you have questions about an alert that you received through AWC Alerts, you can find more information on Arizona Water Company’s Alerts & Outages website. Customers can also contact their local Arizona Water Company division office for more information.